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Xylem Privacy Statement

Thank you for visiting this website. Xylem, Inc. and its subsidiaries (collectively "Xylem", "we", "us", or "our") maintain and operate this and other websites or social media pages (collectively, the "Site" or "Sites") and are committed to safeguarding your privacy.

This Privacy Statement is meant to help you understand what personal information (defined below) we collect, how we use and disclose it, and what safeguards are in place to protect your personal information on the Sites.

This Privacy Statement applies to your personal information processed by Xylem when

(i) you visit or otherwise interact with us on our Sites ("Site Interactions");

(ii) you interact with us as a business partner, vendor, or supplier ("Business Partner Interactions");

(iii) the company you work for, or you, use/s or is/are interested in our product and service offerings, including information collection offline through trade shows, seminars, conferences (collectively, the "Services-related Interactions"); and/or

(iv) you apply for a job at Xylem ("Recruitment").

This Privacy Statement applies only if Xylem is the responsible entity for the data processing activities covered herein.

SUMMARY:

You can access specific topics in this Privacy Statement by clicking on the relevant links below:

Responsible Entity

The Xylem entity that is the responsible entity (also referred to as data controller, handler, or business) for the processing of your personal information depends on the individual circumstances of the processing, in particular whether you have Site Interactions, Business Partner Interactions, Service-related Interactions or Recruitment activities with Xylem.

Further information here.

Types of Information We Collect

Depending on the individual circumstances, we may collect the following types of personal information:

Device Information and Other Unique Identifiers
Internet or Other Network Activity
Geolocation Data
Contact Information/Identifiers
Government Identifiers
Commercial Information
Demographic Information
Payment Information
Service-related Information
Job Applicant Information
Sensitive Information

Further information here.

Sources of Personal Information

We obtain your personal information from the following sources:

directly from you
through our use of cookies and other automatic data collection technologies
from our third-party partners
other sources, including publicly available sources

Further information here.

How Xylem Uses Your Personal Information

We use your personal information for various purposes which depend on the individual circumstances, in particular

to make our Sites available to you and to interact with you
to maintain and improve our Sites and services and tailor the user experience (including conducting analytics)
to protect the security of your information and the Sites
to provide marketing communication to you and to tailor our marketing communication to your interests
to comply with our legal obligations, to establish and exercise our rights, and to defend against a legal claim
to administer the business relationship with you and to communicate with you
to conduct our business (including analytics, product improvement, product development)
to administer our recruitment process

Further information here.

Legal Basis for Processing Your Personal Information

Depending on the exact context, we rely on different legal bases to use your personal information, in particular to perform a contract, to pursue our legitimate business interests, your consent, and/or to comply with a legal obligation.

Further information here.

How Xylem Discloses Your Personal Information

We may disclose your personal information to the following recipients:

Xylem affiliates
service providers
recipients relating to corporate transaction
government agencies, regulators, and professional advisors
social media platforms

Further information here.

Links to Third Party Websites

We are not responsible for the content or privacy practices of third-party websites to which our Site links and we encourage you to read the privacy policies of such third party websites.

Further information here.

How Xylem Stores, Transfers, and Processes Your Personal Information Across Borders

We may store, transfer to and/or process your personal information in countries outside your home country that may have different standards of data protection than your home country.

Further information here.

Your Rights and Choices

You may have certain rights regarding your personal information, such as right of access, deletion or opt-out. Your rights will vary depending on the laws that apply to you and your personal information.

Further information here.

How Xylem Retains Your Personal Information

Further information on our general retention concept here.

How Xylem Protects the Security of Your Information

We have appropriate security measures in place to protect your personal information, including encryption.

Further information here.

Changes to Our Privacy Statement

We may update this Privacy Statement from time to time.

Further information here.

Children’s Privacy

Our Site and services are not intended for persons under 16 years of age.

Further information here.

China

We have provided additional information relevant for individuals residing in mainland China of People’s Republic of China.

Further information here.

Contact Us

If you have any questions regarding this Privacy Statement or our privacy practices in general, please contact us via phone at +1-914-323-5700 (only for individuals calling from the US; otherwise international rates will apply) or via email at data.privacy@xylem.com.

Further information here.

RESPONSIBLE ENTITY

Site Interactions: The Xylem entity that is identified on the Site as responsible entity / site operator is the responsible entity for the processing of your personal information in the context of Site Interactions. Xylem entities may also maintain Sites on social media platforms (such as Facebook and Instagram), so-called Social Media Sites. We regularly publish and share content and information relating to Xylem on the Social Media Sites. When you communicate directly with us via our Social Media Sites, the Xylem entity identified on the Social Media Site is responsible for the processing of your personal information. For other processing activities relating to the Social Media Site, the operator of the Social Media Site is the responsible entity.
Business Partner Interactions: The Xylem entity that has the contractual or business relationship with you or with the company you act for is the responsible entity for the processing of your personal information in this context.
Services-related Interactions: The Xylem entity that is the contracting party to provide the services or products, or that provides information about such services or products, is the responsible entity for the processing of your personal information in this context. In certain situations, Xylem also administers the services on behalf of customers or third parties. In those instances, Xylem may act as a processor or service provider to such customers/third parties, and you should review the privacy policy of such customers/third parties with whom you are dealing with directly, as they will be responsible for the processing of your personal information.
Recruitment: The Xylem entity to whom you apply for a job is the responsible entity for the processing of your personal information in this context.

TYPES OF INFORMATION WE COLLECT

The types of personal information we collect about you depends on how you interact with us. “Personal information”, used interchangeably with “personal data”, refers to information that identifies, relates to, describes, or can be associated with you. The following are the types of personal information that we collect and process, and have collected and processed, in the preceding twelve (12) months (to the extent permitted under applicable data protection law):

Site Interactions:

Device Information and Other Unique Identifiers, including device identifiers, internet protocol (IP) address, or similar unique identifiers;
Internet or Other Network Activity, including browser type and settings, referral page, date and time of Site visit, information regarding your interactions with our Sites, mobile applications, emails, or advertisements, including browsing or search history, information collected via cookies or other automatic data collection technologies (for more, please visit our “Cookie Notice”), credentials;
Location Data derived from internet protocol (IP) address or Internet or Other Network Activity data;
Contact Information/Identifiers, including name, contact information (in particular email address, postal address, phone number), account information, or other similar identifiers;
Sensitive Information (where permitted and in accordance with applicable law): Some of the information identified above may qualify as sensitive information under applicable law.

Business Partner Interactions:

Contact Information/Identifiers, including name, business contact information (in particular email address, postal address, phone number), account information, or other similar identifiers;
Government Identifiers, including driver’s license and social security number or other governmental identifier;
Commercial Information, including business relationship history, order/service history, billing address, shipping address, and product/service-related information;
Demographic Information, including age and gender, some of which may include characteristics of protected classifications under applicable laws;
Sensitive Information (where permitted and in accordance with applicable law): Some of the information identified above may qualify as sensitive information under applicable law, in particular driver’s license and social security number.

Services-related Information:

Contact Information/Identifiers, including name, contact information (in particular email address, postal address, phone number), or other similar identifiers;
Commercial Information, including business relationship history, order history, billing address, shipping address, and product/service-related information;
Demographic Information, including certain data that may include characteristics of protected classifications under applicable laws;
Service-related Information, including type of product or service used or interacted with, product ID, information on your interaction with the product/services, account information, credentials, product/services preferences;
Payment Information (in very limited circumstances);
Sensitive Information (where permitted and in accordance with applicable law), Some of the information identified above may qualify as sensitive information under applicable law.

Recruitment:

Job Applicant Information, including name, gender, age, date of birth, email address, mailing address, telephone number, social media profiles, identification documents, residency and work permit status, social security number, driver’s license number, other taxpayer/government identification number, professional qualifications, prior employment history, education history, additional information included in curriculum vitae, and references, as well as notes collected by interviewers and other professional assessment information. If we offer you a job, we may collect additional background information, such as credit history and eligibility information (as permitted by law);
Job Applicant Sensitive Information (where permitted and in accordance with applicable law): Some of the information identified above may qualify as sensitive information under applicable law, in particular social security number and driver’s license number. For US applicants we may also collect racial or ethnic origin, disabilities, drug screening results and/or criminal history. Sensitive information is only processed by Xylem if such sensitive information is pro-actively disclosed by you during the Recruitment process.

The provision of the sensitive information listed above is generally voluntary, but in certain instances, we will not be able to process your request for our services or continue the Recruitment process without the requested sensitive information.

SOURCES OF PERSONAL INFORMATION

We collect your personal information in the following ways, pursuant to applicable law:

Directly From You, when you use our Site or services, sign-up for an account, contact us, sign up to receive emails, text messages, and/or postal mailings, or submit your job application.
Through Our Use of Cookies and Other Automatic Data Collection Technologies, when you visit our Sites or interact with our advertisements on third party websites. We or third parties we work with automatically collect certain information using tracking technology such as cookies. Furthermore, when you open or click on emails we send you, we collect information about your interaction with those emails through tracking technology.
From Our Third Party Partners, including from third parties that we have partnered with to provide you the services that you have requested from us or that support our Recruitment process.
Other Sources, including publicly available sources.

HOW XYLEM USES YOUR PERSONAL INFORMATION

We use your personal information in the following ways and for the following purposes (to the extent permitted by applicable law):

Site Interactions

To make our Sites available to you and to interact with you;
To manage your account;
To identify you when you visit our Sites;
To respond to your requests;
To maintain and improve our Sites and services and tailor the user experience (including conducting analytics);
To provide and maintain the functionality of our Sites, including identifying and repairing errors or problems;
To protect the security of your information and the Sites;
To provide marketing communication to you and to tailor our marketing communication to your interests;
To comply with our legal obligations, to establish and exercise our rights, and to defend against a legal claim.

Business Partner Interactions

To administer the business relationship with you and to communicate with you;
To conduct our business (including analytics);
To provide marketing communication to you and to tailor our marketing communication to your interests;
To comply with our legal obligations, to establish and exercise our rights, and to defend against a legal claim.

Service-related Interactions

To administer the business relationship with you and to communicate with you;
To conduct our business (including analytics, product improvement, product development);
To manage your account;
To provide marketing communication to you and to tailor our marketing communication to your interests;
To respond to your inquiries related to support or other requests;
To provide customer service;
To comply with our legal obligations, to establish and exercise our rights, and to defend against a legal claim.

Recruitment

To consider you for employment and contractor opportunities;
To administer and improve our Recruitment process;
To manage onboarding procedures;
To evaluate our progress in achieving our diversity hiring goals, to ensure equal opportunity monitoring and reporting, to meet obligations, including providing workforce accommodations and for disability and workplace safety tracking administration;
To comply with our legal obligations, to establish and exercise our rights, and to defend against a legal claim.

Furthermore, we may aggregate and anonymize information you provide to us in such a way as to ensure it will no longer be identifiable to you. This information may be used for statistical, analytic, and administrative purposes, including analyzing our website traffic and trends, tailoring our services, or conducting product analysis.

LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION

In many situations we use your personal information for more than one purpose. As a result, depending on the exact context, we rely on different legal bases to use your personal information.

Site Interaction: Depending on the exact context and circumstances, we need to process your personal information in connection with your Site Interactions to perform a contract, to pursue our legitimate business interests (such as providing a service or information requested by you, improving security of our Site, detecting and preventing fraud, analyzing and improving our business and Site, marketing, protecting rights and property, streamlining our processes), based on your consent, and/or to comply with a legal obligation (including regulatory requirements and responses to lawful requests, court orders and legal process).
Business Partner Interaction. Depending on the exact context and circumstances, we need to process your personal information in connection with your Business Partner Interaction to perform a contract, to pursue our legitimate business interests (such as administering our relationship, detecting and preventing fraud, analyzing and improving our business, marketing, protecting rights and property, streamlining our processes), to provide a service or information requested by you, based on your consent and/or to comply with a legal obligation (including regulatory requirements and responses to lawful requests, court orders and legal process).
Service-related Interactions: Depending on the exact context and circumstances, we need to process your personal information in connection with your Service-related Interaction to perform a contract, to pursue our legitimate business interests (such as administering our relationship, detecting and preventing fraud, analyzing and improving our business and Services, marketing, protecting rights and property, streamlining our processes), to provide a service or information requested by you, based on your consent and/or to comply with a legal obligation (including regulatory requirements and responses to lawful requests, court orders and legal process).
Recruitment: Depending on the exact context and circumstances, we need to process your personal information in connection with Recruitment to carry-out pre-contractual assessments, to enter into an employment contract with you, to pursue our legitimate business interests (such as administering the Recruitment process, analyzing and improving our business and Recruitment process, protecting rights and property, streamlining our processes), based on your consent and/or to comply with a legal obligation (including regulatory requirements and responses to lawful requests, court orders and legal process).

We do not use automated decision-making, or perform data profiling, that is, in a way that produces legal effects concerning you or significantly affects you. You are not legally required to provide the personal information identified in this Privacy Statement; however, without certain information about you, we cannot interact with you, provide the Sites to you, have a business relationship with you, respond to your request, provide marketing information to you, and/or consider you in the Recruitment process.

HOW XYLEM DISCLOSES YOUR PERSONAL INFORMATION

We may disclose the personal information listed above in the following situations to recipients, as permitted by applicable law:

Xylem affiliates. We may disclose your personal information or details of your use of the Sites to our affiliates (e.g., parent company, sister companies or subsidiaries, and other companies under common control).
Service providers. We may disclose your personal information with service providers that provide services on our behalf, help us operate the Sites, support marketing activities, or assist us in the recruitment process. We may share information as necessary to prevent fraud or other illegal activities, such as willful attacks on Xylem’s information technology systems and as necessary to establish or preserve a legal claim or defense.
Corporate Transaction. We may disclose your personal information in connection with a proposed or actual corporate merger, acquisition, consolidation, sale of assets, bankruptcy, insolvency or other corporate change to external advisors and to companies interested in such a corporate transaction. Such recipients will be bound by confidentiality obligations.
Government Agencies, Regulators, and Professional Advisors. Where permitted or required by applicable law, we may disclose personal information to government agencies and regulators (e.g., tax authorities, courts, and government authorities) to comply with our legal obligations, and to external professional advisors as necessary to defend our legal interests and to assist with our compliance efforts.
Other Disclosures with Your Consent. We may disclose your personal information with your consent to other unaffiliated third parties who are not described elsewhere in this Privacy Statement.
Social Media Platforms. Some of our Sites have features such as plugins, widgets, or/and other tools made available by operators of social media platforms that may result in information being collected or shared between us and such third-party operator. The third-party operator’s use of your information is not governed by this Privacy Statement. You may have the right to opt out of our use of these technologies, as further described in this Privacy Statement.
De-identified or Aggregate Information. We may disclose anonymized or aggregated information to third parties in accordance with applicable laws.

LINKS TO THIRD PARTY WEBSITES

Occasionally, our Sites may provide links to the websites of our distributors, sales representatives or other business affiliates. We are not responsible for the content and privacy practices they employ on their third-party websites and encourage you to read the privacy policies of such third party websites.

HOW XYLEM TRANSFERS, OR PROCESSES YOUR PERSONAL INFORMATION ACROSS BORDERS?

Xylem may transmit your personal information to recipients mentioned above and located in, or otherwise store or process your personal information in, the United States and other countries where we do business that may be outside your home country. Those countries may have different standards of data protection than your home country.

Xylem provides suitable safeguards for cross-border transfers to address as required by law. In particular, we typically rely on the European Union Standard Contractual Clauses (“EU SCCs”), and the United Kingdom Addendum to the EU SCCs for such cross-border transfers to the United States and other third countries where required by law. As permitted by applicable law, you may request details about the cross-border transfers and the suitable safeguards we have in place by contacting us as described below in the “Contact Us” section.

YOUR RIGHTS AND CHOICES

You may have certain rights regarding your personal information. Your rights will vary depending on the laws that apply to you and your personal information. Specifically, you may have the following rights:

Access: Right to request access to the personal information we hold about you, along with other information such as the purposes of the processing, the recipients or categories of recipients to whom the personal information has been or will be disclosed, the sources of the personal information, retention, and transfers of your personal information. If you are in the mainland China of People’s Republic of China, you also have a right to request an explanation of Xylem’s rules on the processing of your personal information, including the content of this Privacy Policy.
Correction: Right to request correction of inaccurate personal information we have about you. Depending on the purposes of the processing, you may have the right to have incomplete personal information completed, including by means of providing a supplementary statement. As noted above, you may also be able to correct your personal information in your account or profile.
Deletion (erasure): Right to request that we delete your personal information. If required by law, we will grant your request to delete information. However, when we delete personal information, it will be removed from our active database, but it may remain in archives where it is not practical or possible to delete it. In addition, we may keep your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.
Data Portability: Right to receive the personal information about you that you have provided to us, in a structured, commonly used, and machine-readable format.
Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.
Object: Right to object at any time to the processing of your personal information for direct marketing purposes, including profiling. Where you object to the processing for direct marketing purposes, the personal information shall no longer be processed for such purposes. Furthermore, right to object at any time, on grounds relating to your particular situation, to the processing of your personal information in certain other circumstances, in which case Xylem will no longer process your personal information unless a legal exception applies.
Opt-Out of the “Sale” or “Sharing” of Personal Information: Subject to certain exceptions, California residents have the right to opt-out of the "sale"/”sharing” of their personal information. Making personal information (such as online/device identifiers, browsing activity, or geolocation) available to social media platforms and ad networks to deliver interest-based ads to you may be a “sharing” under California law (in this context “sharing” means cross contextual behavioral advertising). To opt-out of the “sharing” of your personal information as just described, please use the “Do Not Sell or Share My Personal Information” button at the bottom of our Sites or click here.
Right of Non-Discrimination/Retaliation: We do not discriminate against individuals who exercise any of their rights described in this Privacy Statement, nor do we retaliate against individuals who exercise these rights.
Right to Opt-Out of our Use of your Sensitive Personal Information (in certain instances and if permissible under applicable law): We do not currently use or disclose sensitive personal information of California residents for purposes other than those which cannot be limited under applicable law.
Commercially Recognized Opt-Out Signal: Xylem generally recognizes commercially recognized opt-out preference signals (e.g., Global Privacy Controls, Do Not Track). Recognition of this signal applies only to the specific device and/or browser that communicates the signal and does not apply to other devices/browsers you use to access our Sites.
Promotional Emails: You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
Promotional Text Messages: If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
Right to lodge a complaint: If you are in the European Union, the United Kingdom, or the mainland China of People’s Republic of China you also have a right to lodge a complaint with a supervisory authority. Contact details can be found here (https://edpb.europa.eu/about-edpb/about-edpb/members_en#member-mt) and here (全国各地网信部门举报网站渠道 (12377.cn) )

Please note that many of the above rights are subject to exceptions and limitations under applicable law. Your rights and our responses will vary based on the circumstances of the request and the law applicable to your rights. If you choose to assert any of these rights under applicable law, we will respond within the time period prescribed by such law. In some cases, we may limit or deny your requests to access or delete your information. This may occur because the law permits or requires us to do so, or if we are unable to adequately verify your identity.

If you are a resident of the State of California in the United States, a person authorized to act on your behalf may make a verifiable request related to your personal information. If you designate an authorized person to submit requests to exercise certain privacy rights on your behalf, we will require verification that you provided the authorized agent permission to make a request on your behalf.

In any circumstances, your request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative of that person; and (ii) describe the request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

To submit a request to exercise any such rights (if they apply to you), please use the contact information provided for in the “Contact Us” section of this Privacy Statement.

If you are a current or former California, Chinese or European Xylem employee, please refer to our Xylem Employee Privacy Notice.

HOW XYLEM RETAINS YOUR PERSONAL INFORMATION?

We retain personal information about you and your use of our services and Sites for as long as is needed to fulfill our legitimate business purposes outlined in this Privacy Statement. The specific periods for which we keep information about you vary depending on the nature of the information, why we need it, and whether the personal information is de-identified. We also consider the minimum necessary retention period prescribed by applicable laws, recommended by industry standards, and stated in contracts and other legal obligations.

HOW XYLEM PROTECTS THE SECURITY OF YOUR INFORMATION?

Xylem uses industry-standard encryption technologies when transferring and receiving data exchanged with our Sites. We have appropriate security measures in place in our physical facilities designed to protect against loss, misuse, or alteration of information that we have collected from you on our Sites. We also employ reasonable technologies to keep the personal information you provide on Xylem Sites secure.

Xylem maintains a Data Security Incident Response Plan that would provide notification as required by applicable law in the event of an unlawful or unauthorized disclosure of personal information.

CHANGES TO OUR PRIVACY STATEMENT

Xylem may update this Privacy Statement from time to time as our business (e.g., merger/acquisition) and services change, or as required by law. This Privacy Statement includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified. We encourage you to visit our Sites periodically to stay informed about Xylem's privacy practices. We will post the updated version of the Privacy Statement on our Sites, and ask for your consent to the changes if legally required to do so.

CHILDREN’S PRIVACY

Our Site and services are not intended for persons under 16 years of age. If we learn that we have collected personal information from persons under 16 through our Site or services, we will take appropriate steps to delete this information. Xylem does not knowingly collect or sell personal information from children under the age of 16.

CHINA

If you are a resident of mainland China of People’s Republic of China (“PRC”) (which, solely for the purpose of this Privacy Statement, does not include Hong Kong, Macau and Taiwan), in addition to those general provisions hereunder, the provisions under this section would also apply to you. Where there is any conflict between this section and the rest of this Privacy Statement, the provisions under this section shall prevail.

Responsible Entity

The Xylem entity in PRC that is the responsible entity for the processing of your personal information depends upon the individual circumstances of the processing:

Site Interactions: The Xylem entity that is identified on the Site as responsible entity / site operator is the responsible entity for the processing of your personal information in the context of Site Interactions.
Business Partner Interactions: The Xylem entity that has (or intends to enter into) the contractual or business relationship with you or with the company you act for is the responsible entity for the processing of your personal information in this context.
Services-related Interactions: The Xylem entity that is the contracting party to provide the services or products, or that provides information about such services or products, is the responsible entity for the processing of your personal information in this context. In certain situations, an applicable Xylem entity also administers the services on behalf of customers or third parties. In those instances, the applicable Xylem entity may act as a processor or service provider to such customers/third parties, and you should review the privacy policy of such customers/third parties with whom you are dealing with directly, as they will be responsible for the processing of your personal information.
Recruitment: The Xylem entity to whom you apply for a job is the responsible entity for the processing of your personal information in this context.

You may contact Xylem at the contact details set forth in the section “Contact Us” if you have any queries in identifying the responsible Xylem entity for processing your personal information,

Legal basis for Processing Your Personal Information

The legal basis for processing your personal information will be only either your consent, or as otherwise provided for under PRC’s Personal Information Protection Law.

How Xylem Stores, Transfers, and Processes Your Personal Information Across Borders

As Xylem is a group of companies operating globally, for the purposes mentioned under this Privacy Statement, your personal information or the personal information of your employees or representatives may be transferred out of PRC, and stored and processed in the relevant locations, including, without limitation, where Xylem Inc. is based and/or where Xylem Inc.’s applicable service providers’ data centers are located if such service providers are engaged by Xylem Inc. to store and process the relevant personal information on its behalf.

The foreign recipient in this instance will be Xylem Inc. in the United States with its address at 301 Water Street SE, Suite 200, Washington, DC, 20003 and contact e-mail data.privacy@xylem.com.

Where the relevant personal information is transferred outside of PRC, such information will be transferred by the responsible Xylem entity in the PRC uploading the relevant information to the information management software or operational systems globally deployed by Xylem Inc. (or its service providers) outside of PRC, and/or providing Xylem Inc. (or its authorised persons) access to the local PRC data centers storing such information.

You may contact Xylem at the contact details set forth in the section “Contact Us” if you want to exercise your rights against the foreign recipient, and the applicable Xylem entity (i.e. the data controller for your personal information) shall assist you with notifying the foreign recipient of your request and supervise the protection of your rights.

Where so required by PRC Personal Information Protection Law, we shall conduct personal information assessments and/or enter into applicable contractual terms with the foreign recipient with respect to such cross-border transfers.

By continuing to proceed such interactions with us as set forth in the “RESPONSIBLE ENTITY” section, you are deemed to have consented to this Privacy Statement and the processing activities for your personal information as contemplated hereunder, including, without limitation, the cross-border transfers of your relevant personal information, and where you have provided us with the personal information of your employees or representative, you are deemed to have, prior to provision of such personal information to us,

(i) notified the applicable data subjects the collection and processing of their personal information by us and the rules on such collection and processing as set forth in this Privacy Statement; and

(ii) obtained their express consent to this Privacy Statement and processing activities for their personal information as contemplated hereunder, including, without limitation, the cross -border transfers of the relevant personal information.

CONTACT US

If you have any questions regarding this Privacy Statement or our privacy practices in general, please contact us via phone at +1-914-323-5700 (tool-free only for individuals calling from the US; otherwise, international rates will apply) or via email at data.privacy@xylem.com.

To submit a request to exercise any data subject rights (if they apply to you), please use DSAR form here. You may also contact us at +1-914-323-5700 (tool-free only for individuals calling from the US; otherwise, international rates will apply). Where necessary, we will direct your request to the responsible Xylem entity for further handling.

Effective Date. January 2020

Last Updated Date. December 2024

XYLEM COOKIE NOTICE

This Cookie Notice shall provide information on (i) the types of cookies and other automatic data collection technologies (collectively, "Tracking Technology") used by Xylem on the Sites and (ii) the type of information collected and processed via Tracking Technology, when you visit or otherwise interact with us on our Sites ("Site Interactions").

This Cookie Notice applies if Xylem is the responsible entity for the use of the Tracking Technology on a Site as further explained below.

RESPONSIBLE ENTITY

The Xylem entity that is the responsible entity (also referred to as data controller, handler, or business) for the use of the Tracking Technology and for the processing of your personal information through such Tracking Technology depends on the Site you visit or interact with. In most cases, each Site identifies the Xylem entity that is responsible for the particular Site, including the use of the Tracking Technology and the subsequent processing of your personal information. For social media platforms, see below.

COOKIES USED ON SOCIAL MEDIA

Xylem maintains Sites on social media platforms (such as Facebook and Instagram) ("Social Media Site" or "Social Media Sites"). If you visit such a Social Media Site, Xylem has no control over the type of Tracking Technology used on such social media platform. The operators of the social media platforms use Tracking Technology on such Social Media Sites to collect user information and create general statistics about the interests and demographic characteristics (e.g., age, gender, region) of the Social Media Site visitors. The nature, scope and purposes of the use of your personal information in this context are determined by the operator of the social media platform. Please visit their privacy policy and cookie notice to learn more.

TRACKING TECHNOLOGY USED ON SITES

Xylem uses certain types of Tracking Technology on its Sites that are not Social Media Sites (for Social Media Sites see above. Such Tracking Technology include typical cookies, but also web beacons, clear GIF, pixels, internet tags, web server logs, scripts, and other data collection tools. Tracking Technology collects information about you automatically when you visit our Sites. Tracking Technology may also be used by Xylem in certain promotional emails to track when you open or click on such emails and how you engage with those emails.

PURPOSES FOR USE OF TRACKING TECHNOLOGY

Tracking Technology is used for various purposes, in particular for strictly necessary purposes as well as performance, functional, targeting and social media purposes. Further information on each purpose is set out in the cookie preference center.

Depending on the applicable laws, Tracking Technology for performance, functional, targeting, and social media purposes may require your opt-in consent or are subject to your right to opt-out.

Where opt-in consent is not required, the use of Tracking Technology is permitted because such Tracking Technology is required to perform or to enter into a contract with you or to pursue our legitimate business interests (such as offering a functioning and secure Site to you). You can set your preferences regarding those Tracking Technology in our cookie preference center. You may also customize your preferences via your browser. If you use a different device to access the same Site, you may need to manage your preferences for each separate device you use.

Strictly Necessary Tracking Technology is necessary for the Site to function and cannot be switched off in our systems. It is usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about this Tracking Technology, but some parts of the Site will not then work.
Performance Tracking Technology allows us to count visits and traffic sources so we can measure and improve the performance of our Site. It helps us to know which pages are the most and least popular and see how visitors move around the Site. If you do not allow this Tracking Technology we will not know when you have visited our Site and will not be able to monitor its performance.
Functional Tracking Technology enables the Site to provide enhanced functionality and personalization. It may be set by us or by third party providers whose services we have added to our Site. If you do not allow this Tracking Technology, then some or all of these services may not function properly.
Targeting Tracking Technology may be set through our Site by our advertising partners. It may be used by those companies to build a profile of your interests and show you relevant adverts on other websites. If you do not allow this Tracking Technology, you will experience less targeted advertising.
Social Media Tracking Technology is set by a range of social media services that we have added to the Site to enable you to share our content with your friends and networks. It is capable of tracking your browser across other websites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow this Tracking Technology, you may not be able to use or see these sharing tools.

INFORMATION COLLECTED WITH TRACKING TECHNOLOGY

Tracking Technology collects information about your use of the Sites, such as your IP address, computer settings, connection to the Internet, operating system, geolocation, device ID, subpages and information reviewed on the Site, date and time of the Site visit, navigation on the Site (including movement of your curser/mouse through our Site pages), browser type and version, referral page, other Tracking Technology used with your device, and identifiers relating to Tracking Technology.

Based on such information, Xylem understands things such as how many users visited our Sites and the pages they have accessed, how to best tailor our Sites for our current and future visitors, and how to improve our Sites to provide better service when visitors return to our Sites.

Effective Date. December 2024

Last Updated Date. December 2024

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