Sustainability is at the core of our business strategy, reflecting our belief that advancing environmental stewardship and contributing to a more resilient society go hand in hand with financial success.
As water challenges — from scarcity to emerging contaminants — intensify, communities and businesses worldwide are increasingly prioritizing water security, focusing on the access and stewardship of safe, affordable, and resilient water resources to support sustainably healthy communities and prosperous economies. We are uniquely positioned to support them on their journey, providing innovative solutions and services that empower our customers to deliver clean water, treat wastewater, and protect public health within their communities.
Customers in the water sector value sustainability as a competitive differentiator, and we are advancing our 2025 Goals and have set ambitious 2030 Goals to deliver even greater impact. By adapting to a changing world, expanding access to water solutions, and strengthening partnerships across our value chain, we aim to deliver on our commitments and accelerate progress toward a more sustainable and water-secure future for all.
Our Customers
We collaborate with water operators, utilities, and users of water to tackle issues such as water scarcity, quality, availability, resilience, and affordability by enabling them with leading technology and services. With our broad product portfolio and technical expertise, we help utilities in both large cities and remote communities optimize water systems and manage wastewater, providing clean water and a healthier environment. We also provide companies with the water quality solutions needed for production processes and essential services.
Our Company
We are committed to conducting our business with integrity, reducing our environmental impact, continuously enhancing product quality and sustainability, creating a thriving workplace that prioritizes safety and wellbeing, and foster a respectful and inclusive environment.
Our Communities
With our solutions, technical expertise, and strong community partnerships, we advance sustainability and water stewardship across communities. Our corporate social responsibility program, Watermark, works with nonprofit partners and volunteers — from colleagues to customers and partners — to provide access to clean water, sanitation, and education, supporting the development of resilient, water-secure communities. Watermark strives to provide access to sufficient, safe, and affordable water resources, promoting well-being, prosperity, and long-term sustainability for both current and future generations.
Materiality Matrix
Three strategic sustainability pillars guide our actions to improve water security. They address the greatest challenges our stakeholders face and highlight where Xylem and our solutions play a unique role in creating lasting, positive impact.
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DecarbonizeDecarbonize the water sector – It is estimated that water use and management accounts for nearly 10% of global greenhouse gas emissions, with more than 2% stemming from water and wastewater utility operations. We play a vital role in decarbonizing the water sector.
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Water StewardshipAccelerate water stewardship – Access to reliable water resources remains a challenge for industries and businesses that depend on water for their operations. As global demand for water increases, so does the need for companies to adopt water strategies — prioritizing water stewardship practices.
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WASHAccess to water, sanitation, and hygiene (WASH) – to enable communities to achieve greater water security, we must address the needs of over two billion people lacking access to clean drinking water and safe sanitation. We are committed to advancing smart solutions to help solve WASH challenges.
