At Xylem, sustainability is at the core of our business strategy, reflecting our belief that strong financial performance and sustainability go hand in hand. By developing innovative products and solutions that empower our customers and communities to build a more water-secure world, we not only create economic value but also drive positive change for both people and the planet.
We build strong partnerships committed to sustainability across our entire value chain. Engaging suppliers, colleagues, customers, and other partners in practices that support a healthy business ecosystem is key to driving positive change across the industry.
Our Customers
We collaborate with water operators, utilities, and users of water to tackle issues such as water scarcity, quality, availability, resilience, and affordability by enabling them with leading technology and services. With our broad product portfolio and technical expertise, we help utilities in both large cities and remote communities optimize water systems and manage wastewater, providing clean water and a healthier environment. We also provide companies with the water quality solutions needed for production processes and essential services.
Our Company
We are committed to conducting our business with integrity, reducing our environmental impact, continuously enhancing product quality and sustainability, creating a thriving workplace that prioritizes safety and wellbeing, and foster a respectful and inclusive environment.
Our Communities
With our solutions, technical expertise, and strong community partnerships, we advance sustainability and water stewardship across communities. Our corporate social responsibility program, Watermark, works with non-profit partners and Xylem volunteers to provide access to clean water, sanitation, and education, supporting the further development of resilient, water-secure communities. Watermark strives to provide access to sufficient, safe, and affordable water resources, promoting well-being, prosperity, and long-term sustainability for both current and future generations.
We focus on the areas where we can make the greatest impact, setting ambitious goals to advance water security and guide our efforts. Through our actions, we demonstrate our unwavering commitment to environmental stewardship and social responsibility—proving that sustainability is not just part of our business but fundamental to our strategy and long-term success.
Materiality Matrix
In early 2021, we reassessed our Sustainability Materiality Matrix with input from a wide range of stakeholders. (More information on this process is detailed on page 9 of our 2022 Sustainability Report.)
We regularly monitor sustainability-related issues that may have material impact on the company and amend the matrix accordingly.
We apply the sustainability management criteria from Resource Transformation: Industrial Machinery & Goods specified by the Sustainability Accounting Standards Board (SASB) Materiality Map.
Read more in our 2023 Sustainability report