The water sector is at a moment of opportunity. Digital solutions have demonstrated the potential to transform water systems and address escalating challenges of accessibility, affordability, and resilience.
So, what can we learn from those reaping the benefits of digital transformation? How did they start? And how did they scale?
Moving From Ripple To Wave:
A Digitalization Playbook
Utility Insight:
“Going digital” is not an outcome, it is a way to solve problems. Each utility’s unique strategic goals, regulatory demands, and available data should always underpin any decision about digital investments.
Utility Insight:
Listen to your team and connect digital strategy to daily work. Empower operators to use data and digital tools in ways that make their work easier and optimize outcomes.
Utility Insight:
Successful operators find a sustainable pace of change, delivering small wins by putting quality data to work and building thoughtfully on each success. This creates a ripple effect with efforts gaining momentum over time.
Utility Insight:
Articulate the value of digital in a way stakeholders can understand and show progress at every step of the journey. Don't wait to tell the story of what's working.