Automatic Meter Reading (AMR)
Reduce Costs, Calls and Foot Traffic with Real-Time AMR Meter Reads
Meter readers handle a flood of data every day and entering that data manually can increase the chance for human error. Making sure your data is accurate, on time and analyzed is key to increasing cash flow, not to mention customer satisfaction.
Our Automatic Meter Reading (AMR) solutions let you automatically collect consumption, diagnostic and status data from your water, and thermal energy devices and then transfer that data to a central database for billing and analysis.
We offer industry-leading SmartPoint® modules that read and store data at residential and commercial meters and at distribution points within utility networks. And we make the mobile, handheld and network products that allow you to retrieve the data from these SmartPoints, to bring it into your information and control systems.
And when you’re ready to upgrade to Advanced Metering Infrastructure (AMI), our solutions allow you to easily migrate your Automatic Meter Reading infrastructure to our fixed-base communication networks.
American Water Works Association
Benefits to you
- Lowers the cost of meter reading
- Provides real-time billing information, reducing estimated readings and re-billing costs
- Enhances employee and customer safety by reducing the number of personnel on the road and providing safer reading methods
- Reduces billing errors and disputes
- Enables flexible reading schedules, eliminating delays in summary billing of commercial accounts
- Increases cash flow by allowing quarterly or semi-monthly accounts to be converted to monthly billing
- Reduces customer complaint calls and increases customer satisfaction
- Monitors tampering and theft
- Promotes energy conservation and customer savings with time-of-use consumption
Benefits to your customers
- Reduces billing errors
- Increases confidence in service
- Increases information about usage and empowers them to conserve resources and save money