客户门户为公用事业公司和消费者提供价值，同时通过改善沟通将两者统一起来。为了使这类工具取得成功，公用事业公司必须能够自定义门户，以突出有用的信息，客户则需要可以全天候24/7的访问权限。如果操作得当，公用事业公司就能减少呼叫量，并为客户提供更大的水和能源使用控制权。
在收集强大且可靠的数据方面，Xylem是公用事业行业值得信赖的合作伙伴。我们通过应用技术和数据驱动的洞察力，为客户提高效率和响应能力，让我们的客户有更好的发展。
特色案例研究
Jacksonville, Texas Tackles Weather Emergency, Improves Customer Service with Xylem Technology
Snow and ice. Millions without power and water. Infrastructure damage.
It was no ordinary February across the state of Texas. Severe and uncommon winter weather conditions led to a state of emergency. Frigid temperatures caused pipes to burst, disrupting the water supply for about half of the state’s population.
Fortunately, the City of Jacksonville, Texas kept the water flowing for its more than 5,000 residents with the help of its smart utility network from Sensus, a Xylem brand.
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